Email Record Management

Emails must be managed as a business record to avoid undue risk associated with regulatory non-compliance and litigation. There are three (3) stakeholders involved in email record management:

  1. Business users
  2. Legal, risk, and regulatory departments
  3. IT departments

and four (4) major functions:

  1. Create and Use
  2. Retain and Archive
  3. Store and Secure
  4. Dispose

Commercial Off-The-Shelf (COTS) products and services are available for email record management but they should be implemented in a methodical manner.

Phone: 404.303.1795 x 142


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