Develop Industry Deregulation Information Technology Strategy

Client

 A natural gas utility with over 1.5 million customers.

Project Goals

The company needed to respond to recent legislation that deregulated the natural gas market, eliminating the company’s traditional customer marketing and billing function.

• Determine appropriate information technology application, infrastructure, and organization going forward
• Develop plan for achieving envisioned information technology portfolios

Deliverables

This project produced the following:

• A proposed application portfolio
• A proposed infrastructure portfolio
• A proposed information technology organization including structure, responsibilities, and processes
• An implementation plan including costs, required resources, and schedule

Results

• Company management embraced the plan and successfully implemented it