Develop Quick Serve Restaurant Back Office Application

Client

 A $13B company that develops, operates, franchises, and licenses a system of restaurants, which prepare, package, and sell various food items. The company operates approximately 43,000 restaurants in approximately 130 countries and territories.

Project Goals

The company was developing a “back-of-house” restaurant system that would be implemented in company-owned stores and sold to franchise stores, lowering costs over market-based offerings. Development costs, scope, and planned implementation costs were escalating. TCA was engaged to:

• Manage the completion of system development
• Determine the best “go forward” solution

Deliverables

The project delivered the following:

• System development was completed
• A strategy was developed to sell the completed system to a third party that would maintain/enhance the system, provide operational support for the system, and market/sell the system across the Quick Serve Restaurant (QSR) industry

Results

Management successfully sold the completed system to a third party, recouping the company’s investment in system development, and exited the software business.